ISO14001 performance
Mitsui Sumitomo Insurance Co., Ltd ISO14001 activities operate based on two pillars: "storewide activities" and "departmental activities". Each activity follows the PDCA cycle.
Up to FY 2009, the then Mitsui Sumitomo Insurance Group information is shown.
Plan 2011
2011 Environmental Goals and Action Plan
We thrash out all the environmental aspects of our business activities, and based on that, we set more concrete environmental goals of "storewide activities" and "departmental activities" respectively.
- Storewide activities: energy- and resources-saving activities by all employees
- Departmental activities: each department deploys their own environmental activities
“Storewide Activities” Environmental Goals
| Environmental Goals | Environmental Goals 2011 Goal <comparison with 2010> |
|---|---|
| Reduce paper use (promote web policy dauses) | Reduce to 3% (web selectivity rate 35%) |
| Reduce electricity use | Reduce to 8% |
| Reduce gas use | Reduce to 1.1% |
| Promote Electronic contracting procedure | Electronic contracting procedure ratio 70% |
| Encourage repairs of damaged vehicles using recycled auto parts | Rate of recycled auto parts use 4.5% |
Action: Revision by Management
Revision of Compliance with Environment-related Laws
Assigned managers annually revise our Environmental Management System and improve the PDCA cycle after thoroughly studying the results of auditing conducted internally and externally results and examining the state of law compliance and environmental performance.
Environmental Goal
As outlined below, goals have been set until the end of 2011. The goals are written as above in "Plan 2011."
Highlight of the Activities in 2011
- Mitsui Sumitomo Primary Life Insurance began its environmental management system of ISO 14001. By this, all insurance companies of MS&AD group are promoting the ISO 14001 management system.
- In 2010, MS&AD group has set mid-long term reduction goal of CO2 emission. Goals and activity plans of the ISO 14001 are set to achieve this goal (Goals are set for electricity and gasoline which are the main emission of CO2 of Mitui Sumitomo Insurance. )
- According to the special conditions such as indication from the Japan's government of the electricity reduction and the merger of the group corporation, we will reexamine the goals on the end of first half of the year.
Check: Review and Corrective Action
Review of Compliance with Environment-related Laws
We hold a nationwide review on how we are complying with environment-related laws. Through this process, we confirm that there has been no violation of such laws, environment-related litigation or demands from people concerned.
Internal Environmental Auditing
We hold regular internal auditing to ensure that our Environmental Management System is in line with ISO 14001 and is operated accordingly.
| Contents | Date | 2010/11/4 - 11/26 |
|---|---|---|
| Face-to-face | Held at 82 stores and group companies nationwide | |
| On paper | Held at all stores and group companies | |
| Standard | 2004 version ISO14001 standard and Environmental Management Manual | |
| No. of auditors | 15 | |
| Result | Points of improvement | 2 items (no item of major concern) |
| Overall assessment | Improvements are being made in Environmental Management System's appropriateness and effectiveness. Awareness to environmental problems and environmental activities varies between the branches due to manager's concern. | |
| Response to points of improvement | Each item has been dealt with and corrective actions took place respectively. | |
Reference: Renewed Assessment by External Auditing Organization
| Date | 2011/1/24 - 1/28 | |
|---|---|---|
| Overall Evaluation | Environmental Management System is now conducted by holding company but its system is functioning effectively. | |
| Assessment content | Points of improvement | 0 |
| Recommendations | 11 Improvements can be made on Industrial waste management |
|
| Outstanding points | 0 | |
| Good points | 9 Certification of Eco Mark for automobile insurance and electricity reduction promotion activities to all of the tenants in tenant-building by Business Support Co. etc., were evaluated as good points. |
|
| Response to recommendations | We gave strict direction to the department which was given the recommendations. | |
Do: Implementation and Operation
2010 Environmental Goals and Action Plan
Following our environmental management plan, we are steadily meeting our environmental goals. We check the performance regularly and where operations are deemed insufficient, we proceed to corrective plans.
"Storewide Activities" Achievements
| Environmental Goals | Environmental Goals 2010 Goals <comparison with 2009> |
Action | Achievements | Assessment | Reasons or Suggested Tasks |
|---|---|---|---|---|---|
| Reduce paper use | Reduce to 2% |
|
+6.6% | B | Excess due to increase in new printed matters such as guiding materials for agencies, contracting documents. Web clause-document has diffused but the increase in number of the pages led to the gain of paper amount. |
| Reduce electricity use | Reduce to 2% |
|
-1.4% | B | Excess due to increase by heat wave in summer. By keeping the room temperature 20 degrees Celsius in winter has decrease the use of electricity but could not achieve the goal. |
| Reduce gas use | Reduce to 2% | Pursue eco-drive | -1.9% | B | By efficient sales activity, first half of the year marked high reduction. But the second half of the year increased and fell short of the goal. |
| Promote Electronic contracting procedure | Electronic contracting procedure ratio 70% | Encourage agencies to contract electronically | 56.6% | C | |
| Encourage repairrment of damaged vehicles using recycled auto parts | Rate of recycled parts usage 4.5% | Encourage usage of recycled parts to customers and maintenance factories | Usage rate 4.3% | B | Diffusion of promotion activities within accident approval activities |
Environmental Education
Through organizing various educational training sessions, we commit to raising awareness in environmental issues and environmental management system and foster individuals to actively participate in environmental activities.
From 2005, all staff including full-time, part-time and temporary staff are enrolled in environmental education using e-learning. To help their learning to sink in, each staff is given an "ISO14001" card with summarized activities on it.
| Target | Number | Content | |
|---|---|---|---|
| 15 ISO14001 accredited companies | All staff including full-time, temp, part-time | 25,748 (launch rate 99.9%) | Study with "Environmental Education Textbook" followed by MS1-Learning Test to confirm |
| New employees (General • Operational • ic staff) | Launch collective training (on current environmental issues, ISO, project contents) | ||
| Internal auditors | ISO14001: content and responses to 2004 version | ||
| Automobile liability insurance fee collectors | Group Environmental Policy, common storewide goals and its measures, eco-driving. | ||
| Casual staff | Group Environmental Policy, common storewide goals and its measures | ||
| Partner companies (Agent and trading companies) | Explanation of Group Environmental Policy and request for support | ||
Emergency Response
Laying out all possible emergency scenarios, we have a set of response procedures. We hold an emergency drill once a year.
State of emergency drill (January 2011)
| Item | Content |
|---|---|
| Emergency scenario | Heavy oil leakage from in-house power generating underground tank and pipes |
| Target venue | Chiba Newtown Center, Hachioji Center |
| Content | Check response procedure document and launch test |
