Mitsui Sumitomo Insurance
HomePress ReleasesCorporate ProfileInvestor RelationsCSR

Japanese Privacy Policy Disclosure Policy Site Map

Home > Privacy Policy

Mitsui Sumitomo Insurance Co., Ltd.

Procedures for Notice, Disclosure, Amendment, or Suspension of Use of Matters concerning Personal Information Held under the Law concerning Protection of Private Information

Please contact the office described below with respect to any request for a notice of the purpose of use, disclosure, amendment, or suspension of use with respect to personal information held under the Law concerning Protection of Private Information (“Disclosure Request”).

Upon receiving a Disclosure Request, the Company will confirm that you are the requesting party and will request you to complete a request form prescribed by the Company, after which it will take procedures, and, in principle, provide a written response thereafter. Please be aware in advance that with respect to requests for disclosure the Company will charge a prescribed fee to provide its response, and will require a certain period of time before providing a response.

If, as a result of any necessary investigation by the Company, any of your information is found to be inaccurate, the Company will correct such information based on the results of such investigation.

1. Disclosure Request Procedures

(1) Contact Office
Please contact the following office:

<Contact Office>
Customer Desk, Mitsui Sumitomo Insurance Co., Ltd.
Telephone Number: 0120-632-277 (toll free)
Business Hours: 9:15-20:00 (Monday through Friday)
9:15-17:00 (Saturday, Sunday and Holidays)
* The office is closed during the year-end and new-year period.
* Please call 03-3615-3111 (fee-based) from mobile or PHS phones.

(2) Documents Necessary for Disclosure Requests
If you wish to make a Disclosure Request, please complete and submit the request form prescribed by the Company, which the Company will send to you. Please also provide the following documents so that the Company can confirm that you are the requesting party:
(i) If you are the requesting party:
  Either an original of a certificate of registration of your seal impression (that has been issued within the past three (3) months and indicates your current address), or a copy of a document issued by a public agency such as your driver’s license, health insurance card or passport.
  (ii) If your agent is the requesting party:
  Please submit all of the following documents:
 
- power of attorney;
- an original of a certificate of registration of your seal impression (that has been issued within the past three (3) months and indicates your current address); and
- one of the following documents that identify the status of your agent: an original of a certificate of registration of your agent’s seal impression, a copy of a document issued by a public agency such as your agent’s driver’s license, health insurance card or passport, a copy of a written adjudication of commencement of guardianship, or a copy of a certificate of registration of adult guardianship or any other document that identifies your agent

(3) Fees
You are required to pay an amount equal to the postage fees of the documents to be delivered by the Company as fees for a request for notice of the purpose of use and disclosure of personal information held by the Company. Please enclose stamps with a total value of 600 yen when sending to the Company the documents required for the Disclosure Request.

The Company will notify you if such stamps are not enclosed or do not come to a total value of 600 yen. If you fail to pay the fees within the designated period, the Company will not deal with your request as if it had not been made.

2. Response

Upon receiving a request, the Company will confirm and investigate the details of the Disclosure Request, and provide you with a written response soon thereafter. At the request of your agent, the Company will provide its response to your agent.

If a response to the Disclosure Request (i) might harm your life, limb, property or other rights or that of a third party, (ii) might significantly interfere with the proper conduct of the Company’s business, or (iii) otherwise breaches any laws or ordinances, the Company may not be able to provide a response with respect to all or any part of the Disclosure Request. In this case, the Company will provide a response with a reason why it is unable to provide a response to all or part of the Disclosure Request.
Back