| Aims of
the Medium-Term Strategic Business Plan |
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- Both companies have set out a mid-term business plan in
line with the new company's mission statement, to bring about
rapid overall results and achieve goals as outlined in their "Basic
Integration plan 2000 - 2004."
- Prior to the merger, both companies have been operating the
businesses under the common policies based on this plan. Specifically,
two companies carry out joint activities and progress monitoring
by setting forth common measures and "process management
indexes" in each target area.
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| Two-Year Goals |
| 1. |
No.1 in Growth and Profitability of Non-Life and Life Insurance
Business |
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- First in increase amount and ratio of net premiums of non-life
insurance.
- First in non-life insurance combined ratio: (loss ratio + operating
expenses ratio), and first in investment yields.
- First in increase amount for new life insurance policies (among
life insurance subsidiaries of non-life insurance companies).
- Derive approximately 15% of total income from sectors other
than the domestic non-life insurance business for FY2004.
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| 2. |
Realize Top Quality |
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- Be No.1 in customer satisfaction, by offering top quality products
and services better suited to customer needs.
- Advance corporate governance in consideration of shareholders
and markets.
- Reinforce legal compliance.
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| 3. |
Maximize MS Power - ensure rapid integration, and realize
maximized benefits from the merger |
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- Ensure all staff can quickly and fully implement benefits from
the merger.
- Create a new corporate culture.
- Use creative personnel training and improve job satisfaction
and work conditions.
- Strategically implement IT.
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| Three Main Strategies
for Achieving Goals - Outline |
| 1. |
Strategy for Achieving Top Growth and Profitability |
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| [Non-Life and Life Insurance businesses] |
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- Focus on the retail market (reform agency mechanisms, utilize
agency IT systems).
- Become the top non-life insurer in the wholesale market.
- Obtain a great share of the dealer market.
- Invest in new products to adapt to customer needs ("MOST"
car insurance, "Home Pikaichi" comprehensive home insurance,
etc.).
- Aggressively pursue new growth markets, such as the "third
sector" (nursing-care, pension plan, and health care sectors)
and Bancassurance.
- Impose tighter controls on losses and operating costs (improve
loss ratio and operating expenses ratio).
- Improve investment performance.
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| [Financial Services Business] |
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- Offer improved financial guarantees, credit fluidity, ART, derivatives,
investment trusts, and asset business planning.
- Enter into defined contribution pension plans business.
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| [Risk Related Business] |
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- Upgrade and expand care business such as health/ medical/ nursing
care, risk management business like risk consulting, and emergency
assistance business.
- Enter into the appraisals market.
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| 2. |
Strategy for Attaining Top Quality (CS, corporate
governance, compliance) |
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Become No.1 in customer satisfaction through offering top quality
products and services better suited to customer needs.
- Increase performance and user-friendliness when concluding
new policies.
- Increase user-friendliness by using cashless purchasing
and networking agencies.
- Improve call centers and information services for customers.
- Expand Internet-based business and agent direct marketing,
and study 24-hour service.
- Improve service on accidents. (providing 24 / 365 service).
- Improve brand identity.
Provide Maximum Value/Quality to Shareholders, the Markets, and
the Society
- Advance corporate governance.
- Improve risk management systems.
- Improve capital portfolios with better capital policy and return
on equity.
- Reinforce legal compliance.
- Contribute to society and to protect the environment.
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| 3. |
Strategy for Maximizing MS Power |
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Rapid integration, and Maximizing MS Power (The power of Mitsui
Sumitomo Insurance's staff and agencies)
- Implement creative staff training, and a new personnel system
based on role and performance.
- Establish an incentive evaluation system.
- Integrate all systems, and quickly adopt new clerical methods.
- Strategically implement IT.
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| Mid-Term Outlooks
of Business Performance |
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See sheet 1 |
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| Features of Mitsui
and Sumitomo Marine Group |
After a large shake-up, the non-life insurance industry
has formed into five main groups, and of these, Mitsui and Sumitomo
Marine Group is at the forefront with leading growth rates and profitability.
(With reference to its performance among the five groups for FY2000,
please refer to Sheet 2)
"MS WAVE" will quickly show results from the merger, and
further increase growth and profitability rates.
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(1) Growth Index
The group is in the third place when measured by direct premiums and
net premiums, among the five major groups, however, only Mitsui and
Sumitomo Marine Group has increased direct premiums under the difficult
business climate with core and new products selling well .
(2) Profitability Index
With loss ratio of 58.4%, 0.3% down from last year, the group achieved
the best results of the five major groups. Operating expenses ratio
is 37.3%, 1.8% improvement from last year. As a result, the group
improved combined ratio by 2.1%, and it is the best of the five major
groups.
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| [Cautionary Statements with Respect to Forward-Looking
Statements] |
|
Statements made on this web site with respect to plans, strategies
and future performance that are not historical fact are forward-looking
statements regarding The Sumitomo Marine and Fire Insurance and Mitsui
Marine and Fire Insurance Co., Ltd. These statements are based on
assumptions and beliefs in light of the information currently available.
Both companies caution that a number of factors could cause actual
results to differ materially from those discussed in the forward-looking
statements. Such factors include but are not limited to (1) economic
conditions affecting the Company's operating environment, (2) intensified
competition in the insurance industry, (3) foreign exchange rates
of major currencies and (4) regulatory changes, including taxation
issues. |
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