| Aims of the Medium-Term Strategic Business Plan |
- Both companies have set out a mid-term business
plan in line with the new company's mission statement, to bring
about rapid overall results and achieve goals as outlined in their
"Basic Integration plan 2000 - 2004."
- Prior to the merger, both companies have been operating
the businesses under the common policies based on this plan. Specifically,
two companies carry out joint activities and progress monitoring
by setting forth common measures and "process management indexes"
in each target area.
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Two-Year Goals
1. No.1 in Growth and Profitability of Non-Life and Life Insurance
Business |
- First in increase amount and ratio of net premiums
of non-life insurance.
- First in non-life insurance combined ratio: (loss
ratio + operating expenses ratio), and first in investment yields.
- First in increase amount for new life insurance
policies (among life insurance subsidiaries of non-life insurance
companies).
- Derive approximately 15% of total income from sectors
other than the domestic non-life insurance business for FY2004.
|
2. Realize Top Quality |
- Be No.1 in customer satisfaction, by offering top
quality products and services better suited to customer needs.
- Advance corporate governance in consideration of
shareholders and markets.
- Reinforce legal compliance.
|
3. Maximize MS Power - ensure rapid integration, and realize
maximized benefits from the merger |
- Ensure all staff can quickly and fully implement
benefits from the merger.
- Create a new corporate culture.
- Use creative personnel training and improve job
satisfaction and work conditions.
- Strategically implement IT.
|
Three Main Strategies for Achieving Goals - Outline
1. Strategy for Achieving Top Growth and Profitability |
[Non-Life and Life Insurance businesses] |
- Focus on the retail market (reform agency mechanisms,
utilize agency IT systems).
- Become the top non-life insurer in the wholesale
market.
- Obtain a great share of the dealer market.
- Invest in new products to adapt to customer needs
("MOST" car insurance, "Home Pikaichi" comprehensive home insurance,
etc.).
- Aggressively pursue new growth markets, such as
the "third sector" (nursing-care, pension plan, and health care
sectors) and Bancassurance.
- Impose tighter controls on losses and operating
costs (improve loss ratio and operating expenses ratio).
- Improve investment performance.
|
| [Financial Services Business] |
- Offer improved financial guarantees, credit fluidity,
ART, derivatives, investment trusts, and asset business planning.
- Enter into defined contribution pension plans business.
|
| [Risk Related Business] |
- Upgrade and expand care business such as health/
medical/ nursing care, risk management business like risk consulting,
and emergency assistance business.
- Enter into the appraisals market.
|
2. Strategy for Attaining Top Quality (CS, corporate governance,
compliance) |
Become No.1 in customer satisfaction through offering top quality
products and services better suited to customer needs.
- Increase performance and user-friendliness when
concluding new policies.
- Increase user-friendliness by using cashless
purchasing and networking agencies.
- Improve call centers and information services
for customers.
- Expand Internet-based business and agent direct
marketing, and study 24-hour service.
- Improve service on accidents. (providing 24 / 365
service).
- Improve brand identity.
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Provide Maximum Value/Quality to Shareholders, the Markets, and
the Society
- Advance corporate governance.
- Improve risk management systems.
- Improve capital portfolios with better capital policy
and return on equity.
- Reinforce legal compliance.
- Contribute to society and to protect the environment.
|
3. Strategy for Maximizing MS Power |
Rapid integration, and Maximizing MS Power (The power of Mitsui
Sumitomo Insurance's staff and agencies)
- Implement creative staff training, and a new personnel
system based on role and performance.
- Establish an incentive evaluation system.
- Integrate all systems, and quickly adopt new clerical
methods.
- Strategically implement IT.
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Mid-Term Outlooks of Business Performance
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Features of Mitsui and Sumitomo Marine Group |
After a large shake-up, the non-life insurance industry has formed
into five main groups, and of these, Mitsui and Sumitomo Marine Group
is at the forefront with leading growth rates and profitability.
(With reference to its performance among the five groups for FY2000,
please refer to Sheet 2)
"MS WAVE" will quickly show results from the merger, and further increase
growth and profitability rates.
(1) Growth Index
The group is in the third place when measured by direct premiums
and net premiums, among the five major groups, however, only Mitsui
and Sumitomo Marine Group has increased direct premiums under the
difficult business climate with core and new products selling well
.
(2) Profitability Index
With loss ratio of 58.4%, 0.3% down from last year, the group achieved
the best results of the five major groups. Operating expenses ratio
is 37.3%, 1.8% improvement from last year. As a result, the group
improved combined ratio by 2.1%, and it is the best of the five
major groups.
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[Cautionary Statements with Respect to Forward-Looking Statements]
Statements made on this web site with respect to plans, strategies
and future performance that are not historical fact are forward-looking
statements regarding The Sumitomo Marine and Fire Insurance and Mitsui
Marine and Fire Insurance Co., Ltd. These statements are based on
assumptions and beliefs in light of the information currently available.
Both companies caution that a number of factors could cause actual
results to differ materially from those discussed in the forward-looking
statements. Such factors include but are not limited to (1) economic
conditions affecting the Company's operating environment, (2) intensified
competition in the insurance industry, (3) foreign exchange rates
of major currencies and (4) regulatory changes, including taxation
issues. |