Contact us via telephone

Automobile insurance

0120-258-365 (Toll-free)

Please press “1” for inquires about towing car or roadside assistance. Please press “3” to report a claim for car insurance.

Fire & Accident insurance

0120-258-189 (Toll-free)

Please press “1” to report a claim for homeowner insurance. Please press “2” to report a claim for accident and health insurance. Please press “3” to report a claim for other line of insurance. In case of an accident for overseas travel insurance, please call 0120-365-240.

OkurumaQQ-Tai (roadside assistance)

0120-096-991 (Toll-free)

  • *Please contact the above dedicated number directly. Do not contact other roadside assistance providers.
  • *Please be advised that this service may not be available depending on your policy details.

Please press “1” for towing service due to car breakdown, or car troubles such as flat battery, flat tire, or locked out. Please press “2” to report a claim for car insurance or inquiries about rental cars.

Provide accident response to reassure non-Japanese speaking customers

To have non-Japanese speaking customers feel reassurance, we will provide service from the accident report until the payment for the insurance claim, with an interpreter.
We will also provide this service when the other party of the accident speaks foreign languages.

  • *The call may take longer when conducted through an interpreter.